Help centre

Remote-control guides

Practical guidance to help you identify, test, set up and replace remotes for televisions, air conditioners and entertainment devices.

Practical guide

How to Find the Correct Replacement Remote

A practical checklist for matching a replacement remote to your TV, AC, receiver, player or projector.

Practical guide

Check batteries, infrared output, settings and compatibility before replacing an air-conditioner remote.

Practical guide

Use a smartphone camera for a quick check of the infrared signal from a TV, AC or media remote.

Practical guide

Understand the common manual and automatic code-search process used by universal AC remotes.

Practical guide

Learn how infrared, Bluetooth, voice and pointer features affect Smart TV remote compatibility.

Practical guide

How to distinguish set-top box remotes and order the correct replacement for your receiver.